Our Recent Reviews
Honest, fair quick service. But the Rogue did not have rear fender wheel liners, why would nissan do that. A new car.
Great service and great people. Wonderful place to buy a car. Couldn't be happier.
I just recently purchase my 3rd vehicle from Don Franklin Nissan in Columbia. It really speaks volumes for a customer to return to them for 3 cars in a 7 year time frame. We have always received excellent care and service. D.J. Pinkel’s dedication in making sure they find you the perfect vehicle is outstanding. He went above and beyond to make sure I had my dream car. We will definitely be recurring buyers.
Bought a new truck and they were amazing. I was in and out in about 15 minutes Best car buying experience I have ever had
We had a great experience with Don Franklin Nissan in Columbia. Our salesperson, DJ was very professional. He was eager to help us and made the whole process of buying a new vehicle very easy. I would recommend anyone to go see DJ when looking for a new vehicle.
DJ Pinkel has helped us purchase 2 vehicles. He was wonderful to work with. I will contact him any time we are looking to purchase a vehicle.
Awesome service. David was great. He preped all documents and had folks meet me at the airport. Way to go over and beyond!
Haven't had a bad experience yet! Nissan truly values your time. Even without an appointment I didn't have too long of a wait.
Was completed on time, Staff was courteous
I got my family Nissan Quest here for a very reasonable price and recently came in for an oil change, and it was free! They checked for recalls and made sure we were taken care of.
This was the best experience I've ever had buying a car.
They always do a great job every time I have taken a vehicle in. I've been using them since 1999
Always wonderful service.
It was a great experience and exceeded our expectations.
Great customer service. So easy to work with. They even delivered my car to one of their dealerships closer to me to save me some drive time. I found an issue with my car upon delivery and within a few minutes they had a solution and a timeframe for the fix. I am very pleased with how they treated me
Our experience with Franklin Nissan in Columbia, KY has always been exceptional. Relaxed, friendly atmosphere. Thanks Franklin Nissan!! Thank you Peggy Moss!
I worked with Darron for the purchase of my 2020 Rav 4 and he was such a pleasure to deal with. He made everything so easy. He actually brought the car to my house and we did the paperwork right in the comfort of my house. On top of that he helped me get everything out of my old car and into the new one! Now that is great service!! I would 100% recommend Don Franklin Nissan to everyone!! Thank you all so much!
Got a very nice 2014 Nissan Xterra, and in great condition as well. Process to purchase was a little slow but hey, you're buying a car after all. Everyone was really friendly and I look forward to the memories I create with my new car😊
Really top-notch people in every way. Peggy Moss is hands-down the best car salesperson I have ever known and a super quality person besides. She will do everything she can to make sure your experience is ideal. The other guys who sell cars there are great people, too. Service department gets you in when they say they will. If you have an appointment, unless there are major extenuating circumstances, you will be seen at the scheduled time. I love Franklin Nissan. They have always treated my dad and me honestly and friendly. I highly recommend this dealership for all your automotive needs.
I was in and out within an hour. No wasted time and no hassle involved.
My most recent experience was awesome! They helped me all the way, & was honest. They didn’t rush me into a vehicle like all the other dealerships I have spoke with. This was the best experience I’ve had with any dealership, & we love our new 2020 Nissan Rogue Sport. We would definitely recommend here anytime.
Fast service. Friendly staff.
Every was very nice and polite.my only complaint would be when I went to pick up my brand new car no one put paper down in floors .so I had to clean my mates . although this a very small thing first impression is everything and a little peace of paper would improve that.with that being said I am very happy with the professionalism and the quickness of my entire experience thank you all
Thank you for making your way to Franklin Nissan, your certified Nissan dealer serving drivers throughout Columbia and the surrounding areas. At our dealership, you’ll find a solid selection of new Nissan vehicles for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Franklin Nissan technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Franklin Nissan in Columbia today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (270) 384-6426.