Brent McCloud provided excellent customer service. He assisted me with getting into a vehicle I loved even though the original one I was looking at was already sold. We were able to work out a great deal entirely through text before making the hour drive to the dealership. Definitely one of the best car-buying experiences that I have been a part of.

Excellent communication. Made my purchase quick and easy. I traveled 2 hours to purchase a Limited Ford Taurus. They had the car parked out front gassed up and ready to test drive. Paperwork was quick and easy. Hassel free! Got a great car at a great price.

From moment I walked in show room until I drove off the lot, was treated like family!!!

Second vehicle we purchased from Peggy and we have been blessed!! She is very patient,kind and thorough about explaining the details and options of the vehicles!!! We were very happy for 6 years with our first car and looking forward to much joy with our new car!! Also many thanks to the service department!! Don Franklin staff give 100%

Very appreciative of flexibility and reschedule of needed service. Quick service, professional staff. When I call, they always sound like they want to help me.

Pleasant staff. No pressure sale

Servicemen was polite & efficient. Work was done on time. Future needs were explained.

So very nice. First purchase there. Second with Don Franklin Dealership. David made the experience great. Was knowledgeable about the Pathfinder I bought. Able to answer all my questions.

Mike was outstanding!! He helped my momma out and was able to get her exactly what she wanted!!! Especially since we live 2 hours away!!!

Very friendly staff and helped get me into a new car right away. Thanks guys!

No push no rush, knowledgeable, friendly, made it a pleasant experience.

I had bought my previous car at Franklin Nissan through Dave and when I found this car online it was at the Somerset lot. They brought it to Columbia and everything was handled smoothly. Always friendly, never pushy.

Was an excellent buying experience. Mrs Moss was very helpful and would recommend to anyone.

Mike was a great sales person to work with! Very friendly and very helpful. Would definitely recommend buying a Car from Franklin Nissan.

Friendly, fast and loaner car so I could get back to work. Just awesome!!

I trust Columbia location service department. Josh Redmon is an outstanding manager, very punctual. I have had multiple issues with the Russell Springs location which I will never use again.

Fast, friendly, and fare buying experience. Peggy was awesome! Thank you so much.

David has been great to work with. Very personable and friendly. He did a good job explaining everything to us and the paperwork process went quickly.

Great salesperson

Tim Hardwick is awesome to deal with and I would recommend him to anyone.

Everyone was extremely helpful!

Super service and friendly employees.

Don Franklin is the best place to buy new or used vehicles in Kentucky. Nicest sales people in the business. Savana is always very helpful and knowledgeable.

I found a vehicle online that met all of my requirements. My salesperson, Savana was the ultimate professional during the entire process. I would recommend this dealership and Savana in particular.

Great selection and very nice people to work with, very happy to get exactly what I wanted!